Customer service FAQs

Here’s where you’ll find answers to all questions relating to your purchase from us. We’ve also provided key information for our retailers on purchasing from Magic Garden Seeds.

If anything is less than completely satisfactory we really want to hear from you – please just get in touch with us by email. Our customer service team will always be delighted to answer any questions or provide any information you need as quickly as possible. It’s only if we know about your problems that we can work to find a solution.
We’d also really love to share the pleasure of your successes. Every picture of your growing plants, every product review, makes us happy and helps us provide better information as we constantly strive to improve our online offering.